Last Updated: February 22, 2026
We want you to be completely satisfied with your purchase. This policy outlines your rights and our obligations regarding returns, exchanges, and warranty claims for all physical goods purchased through our website. Please read this policy carefully before making a purchase.
You may return items within 30 days of the delivery date for a full refund or exchange. To be eligible for a return, requests must be initiated within this 30-day window.
To qualify for a return, items must meet all of the following conditions:
The following items are not eligible for return:
Defective, damaged, or incorrectly shipped items. We will provide a prepaid return shipping label at no cost to you.
Change of mind or buyer's remorse returns. We recommend using a trackable shipping service, as we cannot guarantee receipt of untracked returns.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund within 3–5 business days. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that your bank or card issuer may take additional time to post the credit.
We offer exchanges for items of equal value within the 30-day return window, subject to product availability.
To request an exchange, follow the same process as initiating a return and indicate that you would like an exchange instead of a refund. Exchange items will be shipped once we receive and inspect the original returned item.
All physical goods sold through our website are covered by a 2-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
If your warranty claim is approved, we will, at our discretion, repair the item, replace it with the same product, or issue a refund.
If you receive an item that is damaged in transit or different from what you ordered, please contact us within 7 days of delivery. Include your order number and photos of the damage or incorrect item. We will arrange a replacement shipment or full refund, including return shipping at our expense, as quickly as possible.
If you have any questions about this policy or need assistance with a return, exchange, or warranty claim, please reach out to our customer support team. We aim to respond to all inquiries within 1–2 business days.
